krikia Terms and Conditions

01 General Terms and Definitions

The following words and phrases carry specific meanings in this Agreement:

• "Platform" — The krikia website (krikia.cam) and all its services and features.
• "User" or "You" — Any person who accesses or uses the platform.
• "Account" — A user's personal account registered on the platform.
• "Services" — All online gaming, betting, casino and related services provided by krikia.
• "Funds" — Any money deposited into or earned within an account.
• "Bonus" — Promotional offers, free spins or any other rewards provided by krikia.

These terms and conditions are written in English and apply to users residing in Bangladesh. krikia reserves the right to amend these terms at any time; changes take effect as soon as they are published on the platform.

02 Account Registration

A personal account must be registered to access the full benefits of the krikia platform. The following conditions apply at the time of registration:

2.1 Registration Process

• Each individual may open only one account. Operating multiple accounts under the same person is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and truthful.
• The user must provide an active email address and phone number.
• Use a strong password to keep your account secure. Your password should not be shared with anyone.

2.2 Identity Verification (KYC)

krikia may conduct a Know Your Customer (KYC) verification process at any time. For this purpose, a national identity card, passport or other government-approved identification document and proof of address may be requested. Withdrawals may be restricted until verification is complete.

The user is responsible for all activities that take place on their account. Any unauthorized access to the account or security breach must be reported to krikia immediately.

03 Eligibility and Age Limit

You must meet the following eligibility requirements to use krikia's services:

1. You must be at least 21 (twenty-one) years of age.
2. You must operate the account in your own name and in your own interest.
3. You may not operate an account on behalf of or under the direction of another person.
4. You must not be subject to any active self-exclusion program.
5. By creating an account you confirm that you meet all of the above conditions.

If krikia finds evidence that a user is a minor or does not meet the eligibility requirements, that account will be closed immediately and all deposited funds may be forfeited.

04 Deposits and Withdrawals

4.1 Deposit Conditions

Funds can be deposited on the krikia platform via bKash, Nagad and Rocket. The following rules apply to deposits:

• The minimum deposit amount is ৳200 for each payment method.
• Deposited funds must come only from an account registered in the name of the account holder. Deposits from third-party accounts will not be accepted.
• krikia reserves the right to decline certain deposit requests for technical or operational reasons.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 10 to 45 minutes.
• Withdrawals apply only to verified accounts. Withdrawals may be delayed if KYC has not been completed.
• Bonus funds are not withdrawable until the wagering requirements for the bonus have been met.
• In cases of unusual or suspicious activity, krikia may place withdrawals on hold and request additional verification.

05 Bonuses and Promotions

5.1 Welcome Bonus

New users are eligible for a 100% bonus on their first deposit, up to a maximum of ৳20,000. Examples of how the bonus is applied:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳42,000 → ৳20,000 bonus → total balance ৳62,000 (bonus reaches the maximum limit)

5.2 Wagering Requirements

Wagering requirements apply to all bonuses. The wagering requirement for the welcome bonus is 10 times (10x) the bonus amount. This means that if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before making a withdrawal.

• There is a set time limit for meeting the wagering requirements. The bonus may be cancelled if the requirements are not met.
• Each promotion may have its own separate conditions. Please read the details of each offer carefully.
• Multiple bonuses may not be used at the same time unless specifically permitted.
• After receiving a bonus, the bonus funds are used before any cash withdrawal.

5.3 General Bonus Rules

• Only funds deposited via bKash, Nagad or Rocket are eligible for bonuses.
• krikia reserves the right to change, suspend or cancel any promotion at any time.
• In the event of any dispute regarding a bonus, krikia's decision will be considered final.
• If an attempt is made to claim a bonus in a fraudulent or abusive manner, the account may be cancelled.

06 Gaming Rules

Various types of games are available on the krikia platform, including cricket betting, slots, live casino and Ocean Lord. The following rules apply at all times when playing games:

6.1 General Gaming Rules

• Game results are determined by a secure and certified Random Number Generator (RNG).
• Each game has its own rules, which can be viewed within the game interface.
• If a game result is affected by a technical fault or disconnection, that round may be declared void.
• If a dispute arises over any game result, technical logs and server records will be considered the final evidence.

6.2 Sports Betting

• Betting odds may change at any time. The odds at the time a bet is confirmed are the ones that apply.
• krikia may conduct additional verification for bets placed on events suspected of being suspicious or subject to match-fixing allegations.
• If an event is cancelled or incomplete, standard sports betting rules will be followed.

07 Prohibited Activities

The following activities are strictly prohibited on the krikia platform and may result in account cancellation:

• Creating or operating multiple accounts.
• Providing false or misleading information at the time of registration.
• Creating or operating an account using another person's identity.
• Attempting to hack, manipulate or gain unauthorized access to the platform's software or systems.
• Playing games or placing bets using bots, automated software or artificial intelligence.
• Using the platform for the purpose of money laundering.
• Abusing bonuses or resorting to fraud to meet bonus conditions.
• Depositing or withdrawing funds from a third-party account.
• Engaging in collusion or arranged betting against the platform.
• Facilitating access by minors.

08 Account Closure and Suspension

8.1 Closure by the User

Any user may request to close their account at any time. Any eligible funds can be withdrawn before the account is closed. Account closure requests can be made via live chat.

8.2 Suspension or Closure by krikia

krikia reserves the right to suspend or close an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraudulent or dishonest activity is suspected.
• If KYC verification fails to be completed.
• If the account remains inactive for an extended period.
• Due to authority instructions or legal requirements.

If an account is suspended, the user will be notified by email and given the opportunity to resolve the situation.

09 Responsible Gaming

krikia believes that gaming should be an enjoyable form of entertainment, not a source of problems. With that goal in mind, we give responsible gaming the highest priority.

• Users can set deposit and betting limits on their account.
• A self-exclusion feature is available — the account can be temporarily closed for a set period of time.
• If any signs of gambling addiction appear, seek help immediately.
• Avoid gaming under the influence of alcohol or drugs.
• Refrain from placing excessive bets in an attempt to recover losses.

To learn more about responsible gaming, please read our Responsible Gaming page.

10 Privacy & Security

krikia takes the protection of users' personal information very seriously.

• All data transmissions are secured by SSL encryption.
• Users' personal information is not shared with third parties, except where legally required.
• Financial transactions are completed in accordance with the highest security standards.
• Never share your account login details with anyone — krikia never asks for your password.

For complete information about our privacy practices, please read the Privacy Policy page.

11 Limitation of Liability

krikia will not be held liable for the following:

• If a game is interrupted due to internet connection issues or device problems.
• If a transaction is delayed due to a third-party payment provider.
• If loss occurs due to the user's own negligence or misuse of information.
• In the event of unexpected technical errors or force majeure situations.
• Financial losses resulting from the user's gaming decisions.

In any situation, krikia's maximum liability will be limited to the current balance in the user's account.

12 Changes to Terms

krikia reserves the right to change, add to, or cancel these terms and conditions at any time. In the event of changes:

• Users will be notified by email before any significant changes take effect.
• Updated terms and conditions will take effect from the date they are published on the platform.
• Continued use of the platform after changes have been made will be taken to mean that you have accepted the new terms and conditions.
• If you do not agree to the new terms and conditions, you have the right to close your account.

The date of the most recent update is noted at the top of this page. It is recommended that you always read the latest version.

13 Contact & Support

If you have any questions or comments about these terms and conditions, please contact the krikia support team:

• Live Chat: 24/7 support available in Bengali — use the platform's live chat.
• Email: [email protected]

Our team is always ready to answer any of your questions. For dispute resolution, please contact the support team first; if the matter is not resolved within 72 hours, a formal complaint process can be initiated.

For more general questions, visit our FAQ page.