krikia's Privacy Policy

krikia ("we", "us", "platform") operates an online casino and betting service for users in Bangladesh. This privacy policy explains what information we collect about you when you use our website (https://krikia.cam), how that information is processed, and what rights you have.

By using our service, you are considered to have given your consent to the terms described in this privacy policy. This policy is an integral part of our Terms and Conditions. If you disagree with any part of this policy, please refrain from using our platform and contact us for assistance.

Registration Information

When you create an account on krikia, we collect the following details:

• Full name (in Bengali and English)
• Date of birth (for age verification — users under 21 cannot register)
• Mobile phone number
• Email address
• Preferred payment method (bKash, Nagad, or Rocket)
• User-chosen password

Identity Verification Information

To ensure a safe environment and prevent fraud, we may collect identity verification documents when required, such as a copy of your National ID (NID) or passport. This information is used solely as part of the KYC (Know Your Customer) process and is collected with strict security measures.

Transaction and Financial Information

A record of every deposit and withdrawal is stored in our system. This includes:

• Transaction amount and date
• Payment method used
• Transaction reference number
• Bonus-related information

The minimum deposit on our platform is ৳200 and the minimum withdrawal is ৳1,000. All transaction data is stored in encrypted form.

Usage Information and Technical Data

When you use our platform, certain technical information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Page visit and click records
• Session duration and activity
• Cookie and local storage data

Service Operation and Improvement

The information we collect is primarily used for the following purposes:

• Creating and managing accounts
• Processing transactions and confirming deposits and withdrawals
• Awarding bonuses and rewards
• Determining your VIP tier (Bronze, Silver, Gold, Platinum, Diamond)
• Resolving technical issues on the platform
• Improving service quality and adding new features

Security and Fraud Prevention

To ensure the security of you and our platform, we:

• Monitor suspicious activity
• Detect and prevent fraudulent transactions
• Prevent multiple account registrations
• Block access by minors (age verification for 21+)
• Comply with Anti-Money Laundering (AML) regulations

Communication and Customer Support

We use your information to communicate with you — including account-related notifications, transaction confirmations, promotional offers (if you have given consent), and 24/7 live chat support for issue resolution.

Responsible Gambling

To ensure responsible gaming, we analyze your gaming patterns. If any user shows unusual behavior, we may take precautionary steps, including setting limits or temporarily suspending the account.

Sharing Data with Third Parties

krikia never sells your personal information commercially. However, information may be shared in the following limited circumstances:

• Payment providers: Necessary transaction information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technology partners: Limited information is shared with trusted technology providers to operate the platform.
• Game software providers: The minimum necessary information may be shared with providers such as PG Soft, Pragmatic Play, JILI, and Spribe to run games properly.
• Legal authorities: To meet legal obligations or in response to a court order.

Data Transfer Restrictions

Outside of the circumstances above, krikia will not disclose or sell your identifiable personal information to third parties. We maintain data protection agreements with our partners and ensure they also follow appropriate security standards.

What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. krikia uses the following types of cookies:

• Essential cookies: To maintain login sessions and operate core platform functions.
• Performance cookies: To analyze and improve platform performance.
• Preference cookies: To remember your language and other preferences.

Cookie Controls

You can disable cookies from your browser settings. Keep in mind that disabling certain essential cookies may affect platform functionality and login sessions may not work properly.

Technical Security

krikia applies industry-standard security measures to keep your information safe:

• SSL/TLS encryption — all communications are encrypted
• Sensitive data stored with AES-256 encryption
• Two-Factor Authentication support
• Regular security audits
• Firewall and intrusion detection systems

Data Retention Period

We retain your information only for as long as necessary:

• Active account data — for as long as the account remains active
• Transaction records — for a minimum of five years (as required by law)
• Identity verification documents — for a defined period after account closure to meet legal requirements

After the stated period, data is securely deleted or anonymized.

Right to Access

You may request at any time to know what information we hold about you. We will provide you with a full summary of your data within 30 business days.

Right to Rectification

If any of your information is incorrect or incomplete, you may request that we correct it. We will make the necessary corrections as quickly as possible.

Right to Erasure

When closing your account, you may request that your data be deleted. Please note that some transaction records must be retained for a set period due to legal obligations.

Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. You can stop receiving promotional messages by contacting us via 24/7 live chat.

krikia is intended only for users aged 21 and above. We do not collect information from minors and do not allow them access to the platform. We verify age at registration and may request identity documents when needed.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

krikia may update this privacy policy from time to time. For any significant changes, we will:

• Update the last updated date on this page
• Notify registered users by email
• Request consent to the new policy at the next login

Continued use of the platform after any changes indicates that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through the following:

After receiving your request, we will respond within a maximum of 30 business days. For complex requests this timeframe may be extended, but we will keep you informed.